In light of the 2020 Corona Pandemic, South City Hospital realized the catastrophic situation and an urgent need to adapt to the healthcare crisis and took the initiative to build a specialized infectious diseases unit to accommodate Covid-19 patients.

A 23-bedded negative pressure facility was constructed, fully equipped with its critical care equipment, ventilators, hemodialysis an operation theatre, and a labor room. In addition, separate pharmacy, laboratory, and radiology services including a separate  C.T.Scanner, and laundry to cater specifically to Covid-19 patients were added to the facility as a top priority.

The infectious diseases ward operated as an isolated unit from the rest of the hospital, therefore minimizing the risk of exposure and cross-contamination with patients in other areas of the hospital. Our highly trained consultants and staff remained on-call 24 hours a day, with central monitoring in place to observe all patients in critical care.

South City Laboratory services for Covid-19 include PCR & RAPID ANTIGEN testing and 24-hour sample collection / at-home collection, with results made available within 48 hours. All safety measures are strictly practiced and enforced outside testing stations by our personnel.

The importance of personal protective equipment (PPE) is of paramount importance; hence we at South City Hospital ensured all our healthcare professionals and staff working in the infectious unit ward remain adequately protected by face masks, face shields, goggles, and hazmat suits. Moreover, all our employees underwent regular Covid-19 screening to ensure the safety of everyone in the hospital

A new negative pressure emergency unit open 24 hours was constructed, which featured 4 designated triage areas to separate patients with Covid-19 symptoms. The ER was kept very well equipped with lifesaving medications; emergency crash carts, defibrillators, ventilators, and all the necessary supplies, as should be in a tertiary care setup.

Stringent protocols and rules were implemented to minimize and restrict the entry of non-essential visitors inside the hospital apart from thorough temperature checks conducted outside the hospital.

 As soon as vaccinations were available in Pakistan, a very well-equipped, very comfortable air-conditioned vaccination Centre as well established and online appointment provision facilitated everyone, when social distancing and prevention were overwhelmingly important.

We are satisfied that we participated fully, since it was extremely vital, as being one of the best health care providers we were obliged to serve in crisis as well